Flow: checkout

The shared checkout shape across all five shops, with per-shop specialities noted.

flowchart TD
    A[Product page] -->|Add to cart| B[Cart]
    B --> C{Signed in?}
    C -->|no| D[Guest checkout by email\nor login or register]
    C -->|yes| E[Address step]
    D --> E
    E -->|UK first defaults,\nbilling copies to shipping| F[Delivery step]
    F --> G{Basket contents}
    G -->|parcel goods| H[DPD / regional carrier]
    G -->|bulky joinery| I[Calculated two person truck]
    G -->|click and collect| J[Slot booking]
    H & I & J --> K[Payment step: Stripe test mode\ncard, Klarna, wallets\ndemo card notice shown]
    K --> L[Confirm]
    L --> M[Complete: branded order email]
    B -.->|cross sell suggestions| B
    K -.->|voucher codes: native promotions| K

Per-shop notes: the Gift Bow adds gift messages and recipient addresses; Wag and Whisker adds bulky-bag surcharges and Isle of Wight ferry surcharge; the flight school supports deposits and instalments on big-ticket courses.